SHIPPING & RETURNS

When will I receive my order?

We ship all of our products through the United States Postal Service.

Free Standard Shipping: First-Class mail is provided to you at no cost and will arrive in 5-7* business days. 

*Please note, USPS does not operate on Sundays or federal holidays. For any other questions regarding shipping, please send us an email at hello@greenmagicshop.com

How do I return my order?

To make a return during your 30-day trial, send an email to hello@greenmagicshop.com.

A customer experience representative will reach out to you within 1 to 2 business days with instructions on how to proceed with the return. Once the return process is complete, a full refund will made to your original form of payment.

Refunds may take 5 to 7 business days to post to your bank or credit card.

 

Can I cancel my order?

Cancellations must be made prior to receiving your tracking information. If you need to cancel after your order has shipped, you can reach out to hello@greenmagicshop.com to initiate a return.

What if something is wrong with my order?

If you notice any problems or defects with the product when you receive it, we are happy to exchange or return it for no additional cost. Reach out to hello@greenmagicshop.com for more information on replacements and returns for defective merchandise.