FAQs

GENERAL TINCTURE CAPSULES SHIPPING & RETURNS PAYMENT

How does Green Magic compare to other brands?

Everyone's body reacts differently, so we understand that you might be a little unsure when you're trying Hemp Extract for the first time. Green Magic offers a risk free trial, so you get 30 days to try your product, and if you decide you don’t like it, no problem! You can return it for a full refund. No sample sizes. No catch.

The problem with hemp is that it tastes like hemp. Other Hemp brands may follow similar quality standards to Green Magic, but we want to make sure the experience of taking Hemp oil is pleasant, too. We don't mask the earthy taste with harsh artificial flavorings, but instead work with the natural properties of the oil extracts from the hemp plant for a natural flavored offering. The result is a tincture that tastes great and leaves your mouth feeling fresh.

Where does our hemp come from?

Right here in the United States. Our hemp oil comes from hemp plants that are grown and processed in Colorado.

Why do I need a 30-day trial?

Not all bodies are the same. Hemp oil is still a new product for most people, and first-timers will have no idea whether or not Hemp oil can give them their desired results. We also know that our customers are putting a lot of faith in us. Our goal is to deliver on that faith through quality products, and we want to give you the chance to test that out before making a decision.

We’re here to help people access and discover Hemp without any strings attached. That’s where the 30-day trial comes in. If you don’t like it, you can return it - no questions asked.

How does the 30 day trial work?

Our 30-day trial is available to every first-time buyer.

The trial period begins on the day you receive your package in the mail. If you are unsatisfied with our product within the 30-day trial period, you can send it back and request a full refund. We encourage you to try our products for the full 30 days to allow for your body to adapt, but we will accept the return at any time.

Trial periods are limited to first-time customers only; one product per customer.

To initiate the refund process, please reach out to our Customer Experience team:
Email: hello@greenmagicshop.com

What if I want to try multiple products?

The 30-day trial applies to only one product per customer. If this is your first time trying Hemp, we suggest ordering one product to try first before exploring more. If you do choose to order multiple, only one product will be eligible for a refund at the end of your trial period.

What is the difference between hemp oil and hemp seed oil?

Hemp seed oil is derived from hemp seeds - like the ones you put in your smoothies - and they're mainly used for dietary purposes. Think something similar to coconut oil. Refined hemp seed oil might also be found in beauty products, as it has been found to have emollient properties.

Hemp oil, is extracted from the buds of the hemp plant and has nothing to do with the seeds. The hemp buds are the part of the plant that contains the ingredients that affect the human body and is non-psychoactive.

What methods do you use for extraction?

Green Magic uses CO2 extraction which is considered the best method to preserve Hemp oil purity. This extraction process is the most expensive as it requires specialized equipment and training; however, unlike petroleum and ethanol methods, the CO2 technique is both non-toxic and yields a potent product, concentrated with high levels of Hemp.

Through this process, CO2 is pressurized and brought to a low temperature. This captures CO2 in a liquid state to be used as a safe and natural solvent, allowing the efficient extraction of essential oils—like Hemp and terpenes—from plant material, while eliminating THC and chlorophyll.

Making Hemp oil through the use of this system is expensive; however, it is the safest, gentlest and most effective way to yield the highest quality of cannabinoids, terpenes, essential oils and other hemp plant compounds without residue.

Still need assistance?

Phone: (213) 290-1195